ATTRACT MODE HANDBOOK

MEETING GUIDELINES


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WHAT DEFINES AN INTERNAL AND EXTERNAL MEETING?

  • INTERNAL MEETINGS
    An internal meeting is held between only with the team or an individual of ATTRACT MODE which in some cases, also include freelancers we collaborate with within the project
  • EXTERNAL MEETINGS
    An external meeting is held between the team of ATTRACT MODE and the client of the project

HOW DO I IDENTIFY WHO SHOULD BE IN THE MEETING?

  • Ask the account or project manager for all relevant participants that should be involved in the meeting
    • For a quick overview of who the account manager is for each client, simply click this link
  • Every meeting should have a designated meeting lead that goes through each point written in the agenda
  • If it is a longer meeting held within a wider group, the meeting lead should be coupled with a designated note-taker
  • Depending on the meeting and the points listed down on the agenda covering certain disciplines, team leads and/or their department members have to be included as from the following list:
    • Social Media – Polen
    • Creative Services – Symon
    • Campaign – Client dependant: Please refer to the account manager list

CHECKING FOR AVAILABILITY

  • First, ensure that you have access to the Outlook calendars of the core ATTRACT MODE team as well as sharing yours. Do this by following this guide.
    • Always make sure to go through each internal participant’s calendar to find a slot for your meeting to avoid overlapping/conflicting meetings
    • If you need to reschedule your meeting, repeat the steps of going through the calendars to see available slots for internal participants
  • If the meeting has a higher priority than what you see slotted on the participant’s calendar, notify them and ask if they could reschedule their meeting to favor yours.

MEETING TOOLS

Used primarily within the core ATTRACT MODE team

Utilized for external meetings organized by the ATTRACT MODE team

The primary tool for text communication and small stand-ups using the huddle feature with selected freelancers in the platform

Mainly used for Asia based clients (eg. Tencent/Level Infinite)

Not always used but is an option should the client prefer this tool